Clinical Services

Stella Pappas has more than 20 years of clinical and executive experience in private practice and in the not-for-profit sector.  She has held various positions throughout the mental health continuum of services including outpatient mental health programs, managed care organizations, prevention programs and hospitals.  Currently, Ms. Pappas is with Optum as the Executive Director of the NYC BHO providing leadership as the public behavioral health system transitions the care of the most vulnerable New Yorkers into managed care.  Under her leadership, Optum provides administrative and management services for inpatient behavioral health treatment.  By working closely with providers to improve clinical outcomes and increase access to quality care, she plays a key role in supporting New York State’s efforts to enhance the quality and efficiency of the public behavioral health system as it transitions into managed care.

Most recently, as the Executive Vice President and Chief Operating Officer of a non-profit human service agency, Ms. Pappas assisted individuals and families affected by or at risk for mental and developmental disabilities with services and supports to improve their quality of life and participation in community living.  She was responsible for the operations of over 120 distinct programs throughout NYC and Montgomery County PA, a combined annual budget of $100M+, 1,200 employees, serving over 10,000 consumers annually.

Ms. Pappas received her Masters and Advanced Clinical Social Work Certificate from New York University’s School of Social Work and received her Bachelor of Arts in psychology with honors from New York University. She has dedicated her professional life to serving adults, children, and families with a multitude of emotional, cognitive, and psychiatric disabilities.

Treatment Specialization includes:

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